Terms
Last Updated: January1, 2026
These Terms of Service (“Terms”) govern your law firm’s engagement of services provided by Paralegal Intake Pros LLC(“Paralegal Intake Pros LLC,” “we,” or “us”). By accessing our website, engaging our services, or receiving consulting or deliverables, your firm (“Client”) agrees to these Terms. If you do not agree, do not use our services.
1. Scope of Services (Non‑Legal)
Paralegal Intake Pros provides services exclusively related to law firm intake, marketing operations, and business processes. Services may include:
- Intake workflow optimization and call‑handling design
- CRM, case management, and call‑tracking system implementation
Paralegal Intake Pros does not provide legal advice, legal representation, or compliance determinations.
2. Fees, Billing, and Payment
- All payments are non‑refundable
- Late payments may incur fees and interest (up to 1.5% per month or the legal maximum)
- Client is responsible for all applicable taxes and payment processing fees
Invoices are due upon receipt. Invoices unpaid after 15 days are considered past due. Paralegal Intake Pros may suspend services, withhold deliverables, accelerate remaining fees, and recover collection costs until all balances are paid in full.
3. Third‑Party Systems
Paralegal Intake Pros may configure or integrate third‑party platforms (e.g., CRMs, case management, call tracking, or AI tools). These tools are governed by their own terms. Paralegal Intake Pros is not responsible for third‑party outages, system limitations, or data quality issues.
4. AI Tools and Data Use
Client data may be processed using AI tools solely to deliver contracted services. Data is not used to train public models. AI outputs are informational only and require human review. Paralegal Intake Pros is not responsible for firm decisions based on AI‑generated insights.
5. Confidentiality
Both parties agree to maintain confidentiality. Paralegal Intake Pros may use anonymized, aggregated data for internal analytics and service improvement. Paralegal Intake Pros will provide a non-disclosure agreement upon request.
6. Disclaimers (Law Firm‑Specific)
Paralegal Intake Pros does not guarantee:
- Case volume, case quality, or acceptance rates
- Revenue, conversion rates, or marketing ROI
- Compliance outcomes or legal results
- Performance of third‑party tools
All services are provided “as is.”
7. Limitation of Liability
Paralegal Intake Pros is not liable for indirect, incidental, or consequential damages. Liability is limited to fees paid in the preceding 60 days.
8. Indemnification
Client agrees to indemnify Paralegal Intake Pros against claims arising from misuse of deliverables, improper data handling, advertising or compliance violations, third‑party systems, or violations of applicable laws or professional rules.
9. Termination
Paralegal Intake Pros may suspend or terminate services for non‑payment, misuse of materials, breach of these Terms, or if the engagement becomes impractical to continue.
10. Governing Law
These Terms are governed by the laws of the state in which Paralegal Intake Pros LLC is registered.
11. Updates
These Terms may be updated at any time and are effective upon posting.
12. Contact
Paralegal Intake Pros LLC